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Create from template macro is redirecting to last viewed page. why ?

Shelly Sharma
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September 14, 2018

Hi

I need to create a directory.

I have created a user template with putting table in page properties macro and assigned a label to it. I  tried to create a page from that template using 'create from template' Macro. but when I click on create button it redirects to the last worked on page. Macro is linked with right template(which i created).

I tried to create a page from blue print template using same macro then it worked well.

But when i am specifying  user template in macro it did n't worked.

I am new to confluence and struggling with it. Even cant find any documentation on it.

 

Please help.

 

 

2 answers

0 votes
brbojorque
Community Champion
April 9, 2020

Ahh I figured it out,

If you put a special character in the Title of the page to be created it will fail and redirects you to the home page.

Create a page from template.PNG

I'm not too sure if this is a reverse proxy issue or application issue, I have not tested this without reverse proxy.

 

The Confluence instance was just recently upgraded and this functionality works on the previous version.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2020

Hi Bryan,

This was on Cloud? Could you tell me what was the special character that broke it? I can look into this more, but the original question was about Cloud and you mentioned a reverse proxy so I wanted to be sure of your version.

Thank you!

Regards,

Shannon

brbojorque
Community Champion
April 10, 2020

Hi @Shannon S ,

Ahh silly me, the instance I'm referring to is a server type.

The character was <>.

@currentDate - < Something >

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2020

Hi Bryan,

Thank you for confirming that. I investigated this, and I saw one example of another Server user having the issue, but their support ticket timed out and so we weren't able to get any more information on this. 

My recommendation would be to raise a ticket with the Server Support team so we can have a look, attempt to replicate, and log as a bug if that ends up being the cause of this.

Note that if you're on a Starter plan instead, you can create a new question here on Community and I can help you from there.

Thank you!

Shannon

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2018

Hi Shelly,

Here's the documentation on the Create from Template Macro. All of our documentation can be found from confluence.atlassian.com.

Once you've reviewed that please let me know if you're still having any issues.

Can you please also confirm that you are indeed on the Confluence Cloud version?

Regards,

Shannon

brbojorque
Community Champion
April 9, 2020

Hi @Shannon S ,

We are affected by this. 

The window will load but after a second it will then redirect to the home page.

Any reason why?

Like Shannon S likes this

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