Draft pages lost

[Abdul Faras]

I have edited a page and kept it in draft mode, i.e. unpublished. 

I could confirm that it was saved before I closed my browser. 

But when I came back to it today, I dont see my latest changes in draft. All my efforts which are multiple days worth are now lost. 

How do I recover the draft saved page?

[Elizabeth Barr]

To be clear, @Abdul Faras you can see the unpublished draft of the page you were working on but it is missing content (that is, does not reflect changes you made after a certain point)? 

[Abdul Faras]

So, I did changes which were saved as I close the page yesterday evening. 
But when I click on edit button this morning it took quite extra time than usual to open the page in edit mode and I didn’t see any of my changes done over a period of say a week. I. E . It’s in edit mode for last published page. Hope it’s clear now?
So essentially all changes made across period of a week were lost.
I did close it and open the page in edit to see my last draft changes in the past without any issues... Not sure what happened yesterday that I don’t see my any of the draft changes anymore. Is there a way to recovery it?

[Elizabeth Barr]

So, it reverted to the last published version? 

[Abdul Faras]

Yes, apparently so. Not sure what happened with my draft ?

[Elizabeth Barr]

Hmm...it's possible you accidentally selected Revert to last published version,but that is quite far from Close (which saves your changes without publishing) and would have required first selecting (...).

I recommend following @Dave Mathijs 's suggestion and contacting Support directly. 

[Dave Mathijs]

Hi @Abdul Faras ,

When collaborative editing isn't enabled, Confluence Cloud saves a draft of your page once every thirty seconds. Site administrators can configure how often drafts are saved.

[Abdul Faras]

Thanks. I hope so. 

How do I recover that last saved draft? I dont see it in my drafts, or when I go to edit the page now.

If its only accessible to admin, then do you know how an admin could recover it?

[Dave Mathijs]

If you can reach the draft page, that's the only version available. You won't be able to recover other "versions" of the draft itself.

[Abdul Faras]

Oh really.. !!! How is it possible that saved draft gets deleted all of sudden? Isn't this an issue with the tool itself in this case?

Just to be clear, I am not expecting to recover any specific version of draft, I just need last saved draft.

I edited the page -> saved the draft (say last week)

I came back to edit the same page today -> now I dont see the last saved draft page.

This is a really a bad issue from product perspective I would say. I am going to loose multiple days' worth of efforts on it. Can someone please have a look in details? 

[Dave Mathijs]

Please contact Atlassian Support if you need further assistance.