Draw.io diagram is no longer visible on confluence

[Kiran Sachdev]

Hi,

Ive just been working on a Draw.io diagram. After a couple of hours, the diagram is no longer opening properly in the edit mode. 

Although im able to still see my diagram in the expandable view mode, but would like to go back and edit it!

Could anyone possibly help? Many thanks in advance.

Below im sharing a couple of screenshots from the edit mode and view mode respectively 

[Mike Rink -drawio Diagrams-]

@Kiran Sachdev unfortunately your screenshots did not post. If you can share them, we may be able to help. 

[Kiran Sachdev]

Hi @Mike Rink -drawio Diagrams- 

Thanks! here are the 2 screenshots 1) diagram visible in view mode 2) diagram not properly visible in edit mode

Any help would be greatly appreciated.

Many thanks,

Kiran

[Mike Rink -drawio Diagrams-]

@Kiran Sachdev sorry if this seems like a basic consideration, but is it possible you or someone else might've added an additional tab in your diagram, and that's what you're seeing?

The other thing I would suggest is to open to the Revision History, under "File", to see if anyone has made changes/deletions to your diagram.

Please let me know if this helps or not, and we can look at other solutions. 

[Nicolas Grossi]

@Kiran Sachdev Welcome! You might contact support.atlassian.com as you have a premium account

Nicolas