Error after upgrading Confluence from 6.0.6 to 6.12.0

[Tamer Sherif]

I was upgrading Confluence from 6.0.6 to 6.12.0 via ssh and the upgrade process was successfully done. After opening the the URL it redirected me to the setup page again http://www.domain.com/setup/selectbundle.action

Confluence is self-hosted on Linux server.

Please note that i am not a Linux administrator.

Any suggestions?

[Jonathan Smith]

Hi @Tamer Sherif,

  After upgrading Confluence, my SYS Admin (Linux) would update the proxyName row in vi server.xml on the server. This is where we tell the URL it is Confluence.

I hope this helps!

Jon

[Tamer Sherif]

Hi @Jonathan Smith

I can't go to the general configuration page it always redirects to the above URL.

Now there is an error showed:

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report. 
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

java.lang.NullPointerException
    at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:41)

Stack Trace:[hide]

java.lang.NullPointerException
 at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:41)
 at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
 at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
 at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
 at com.atlassian.confluence.core.ConfluenceLicenseInterceptor.intercept(ConfluenceLicenseInterceptor.java:66)
 at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
 at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
 at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
 at com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:37)

[Jonathan Smith]

@Tamer Sherif Edited my first post. You might need someone to jump on the server and verify the correct URL is in vi server.xml.

[Tamer Sherif]

@Jonathan Smith I check the server.xml file and the URL is correct.

[Jonathan Smith]

@Tamer Sherif,

  Based on your supplied error message, I found this support article. 

https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html

It looks like there are many difference scenarios which could cause your issue, please go though these and see if any help.