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Error connecting to server, Import JPG

Anton Zavaliy
Anton Zavaliy
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November 11, 2016

Hi. Sorry, My English is bad.

I don't understand, I tried to import PNG or JPG in my space and i had success only in 1/10. I every times saw "Error connecting to server". 3 days!  

https://gyazo.com/6067cf7003fb99132337dd5e537dcb3b

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Rob Woodgate
Rob Woodgate
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November 13, 2016

Hi Anton,

5 possible answers:

  1. Your browser had a plugin or setting that is causing the problem.
  2. Your computer has trouble connecting to the internet.
  3. Your network has trouble connecting to the internet.
  4. Your ISP is not providing you with a stable internet connection.
  5. There is a problem with Confluence Cloud.

Try trouble shooting each problem.  If the problem continues, contact Atlassian Support.  They'll help you find the problem.

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Wayne Cochran
Wayne Cochran September 20, 2017

Answer is 5.  (1-4) are fine.

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AnnWorley
AnnWorley
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Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2017

Hi Wayne,

Please see: "Ouch! We can't load the PDF" error message when uploading to Confluence

Thanks,

Ann

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