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Error in our confluence wiki application

Melissa_Liotta
Melissa_Liotta
Contributor
July 18, 2019

The error we are seeing is: 
COM.ATLASSIAN.SAL.API.NET.RESPONSEEXCEPTION: JAVAX.NET.SSL.SSLHANDSHAKEEXCEPTION: RECEIVED FATAL ALERT: HANDSHAKE_FAILURE

Is anyone able to tell me where to find documentation / resolution to resolve this error.

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Dave Theodore [Coyote Creek Consulting]
Dave Theodore [Coyote Creek Consulting]
Community Champion
July 18, 2019

It's something SSL related, like you are using a self-signed cert, don't have the intermediate cert configured, etc.  If you can give us more background, we should be able to help.

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Melissa_Liotta
Melissa_Liotta
Contributor
July 22, 2019

I have asked our IT Operations team to investigate.  Thanks so much!

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