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Gliffy Diagrams not rendering until page is converted to new editor

Aravind Maasam
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May 13, 2025

We are seeing that as of this week, many of our pages are not rendering the gliffy diagrams until we convert the page to the new editor. This was not an issue last week as they were rendering even with the legacy editor. 

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Justine MacLean - Gliffy Solutions
Atlassian Partner
May 13, 2025

Hi Aravind - I would love to help you with the current user experience issue you have.  My first suggestion is to email our wonderful support team at support-gliffy@perforce.com to explain what is going on with your diagrams.

I will also do a little bit of digging myself.  Is this impacting all of your Confluence users or isolated to a few individuals?

Thank you!

Justine MacLean - Gliffy Solutions
Atlassian Partner
May 13, 2025

For clarification, are you wondering if you can see Gliffy diagrams without converting your Confluence pages? 

If you are wondering how to convert your pages so you can see the diagrams then I found this Confluence support article for you!

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