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Guests cannot export single page as PDF. (You've stumbled on restricted content)

Oliver Laine
Contributor
December 14, 2022

I want my guests to be able to export to pdf specific pages that they have view permission for. But this does not work as of now.

Does anyone have any knowledge of this, or do I need to submit a bug/improvement?

I have given users guest status to confluence and added them to the space as guest viewers as well.

3 answers

0 votes
Nancy Mazur May 10, 2023

Hi, 

we are experiencing the same issue. As a guest user, I have the visible option to export a page as pdf or word, but upon clicking, the guest user ends up on a page saying: "

You've stumbled on restricted content
Only some people can view this. If you think you should have access, try asking the person who sent you here for help."
Is this still work in progress perhaps? 
Nancy
0 votes
jenniferc
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April 26, 2023

I am experiencing the same issue with my Guest Users. They are not able to export to PDF or WORD. 

0 votes
Srinatha T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2022

Hi @Oliver Laine ,

Welcome to Atlassian community. 

You need to grant "export" permission to user to have the ability to export page to pdf/word. The same is documented in the kb article below. 

Export-content-to-word-pdf-html-and-xml 

I hope that answers your question. 

Thanks,

Srinath T

Oliver Laine
Contributor
December 16, 2022

https://confluence.atlassian.com/doc/space-permissions-overview-139521.html

 

According to this, anyone who can view a page can also export that specific page.

 

That doesn't work with guests.

Best Regards,

Oliver

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Rosa M Fossi
Contributor
March 7, 2023

@Oliver Laine Hello Oliver!  Did you find a resolution for this issue?  I seem to be having odd behaviour with my users and PDF exporting as well. 

Oliver Laine
Contributor
March 7, 2023

Hi,

I have not found a solution yet,

Like Andrey Ilin likes this
Andrey Ilin
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March 27, 2023

Same problem

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