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How can I see "Last seen in" information for a Guest user?

Julie Biesiada March 14, 2023

Hello, 

We like to keep our user list clean with only current users.  I can export users and figure out who has not been in jira or confluence for a while, but I am not seeing that information for the new Guest User access.  Could you please guide me? 

 

Thanks, 

 

2 answers

0 votes
Julie Biesiada March 15, 2023

Hi Alex, 

I saw that, but it's weird because I spot checked 30 people, and each say "Never visited" ... just now I logged in as a client with guest access, went to the space, exited, and when I check it still says "Never visited".  That does not appear to be working.  

0 votes
Alex Koxaras _Relational_
Community Champion
March 15, 2023

Hi @Julie Biesiada 

If you navigate within the profile of a guest user, you will see the below image:

guest last activity.png

However, updates can take up to 4 hours to display,

Alex Koxaras _Relational_
Community Champion
March 15, 2023

@Julie Biesiada to reply to your comment:

Hi Alex, 

I saw that, but it's weird because I spot checked 30 people, and each say "Never visited" ... just now I logged in as a client with guest access, went to the space, exited, and when I check it still says "Never visited".  That does not appear to be working

keep in mind that "Guests" in confluence is still in beta. So this feature might not be yet implemented (functionable) or it might never be.

Julie Biesiada March 15, 2023

Thank you Alex!

Alex Koxaras _Relational_
Community Champion
March 15, 2023

If I have answered your question, kindly mark my answer as accepted, in order to help others in the community with the same question. Thank you!

Julie Biesiada March 20, 2023

Hello Alex, 

Unfortunately your answer did not solve the problem so I cannot mark as accepted.  Going into the profile does not accurately indicate when my guest last utilized the wiki space.  That function is not enabled for Guest users.  

 

Thank you, 
Julie

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