How do I get rid of colour backgrounds?

[Kathryn Thompson]

I'm trying to start a Confluence for work purposes, as a knowledge base. I'm not interested in this having coloured backgrounds or twee clip art. I can't see an option to change page backgrounds, though. How do I make this usable? 

[Tinker Fadoua]

Welcome to the Atlassian Community @Kathryn Thompson !

A screenshot would be helpful, make sure you hide any personal information.

I want to make sure I am getting your question right.

Best,

Fadoua

[Kathryn Thompson]

Thanks - here's a screenshot of the page. How do I get rid of the orange background? And stop any automatic colour fill in general? 

[Tinker Fadoua]

@Kathryn Thompson 

This is odd. Any page you create no matter what template you select comes with this orange background?

[Tinker Fadoua]

@Kathryn Thompson 

Did you try to open the same page on a different browser? from a different computer?

Weird Confluence pages never have a colored background. I am suspecting a setting on your browser.

Best,

Fadoua

[Shannon S]

Hi @Kathryn Thompson,

Thanks for reporting this issue and for sharing all the details so far. This is such a strange issue. I'm really interested to see what might be causing this. 

I created a support ticket on your behalf so I can get a look at the problem. Please check your inbox for a ticket link. I'll follow up with you on the ticket now.

I'm looking forward to working with you on this issue!

Thank you,

Shannon S | Atlassian Cloud support

[Barbara Szczesniak]

@Kathryn Thompson What template are you using for your page? Do you have one of the formatting apps installed in your instance? You may be using a page template from an app that someone has set up for use in your space.

[Kathryn Thompson]

I'm just using whatever comes up when starting a new page in a new space in Confluence. I'm the only person in this new space. I'm not trying to use a page template from an app that I'm aware of - is this something I have to turn off? If so, where / how? - and I haven't installed any formatting apps - again, that I'm aware of or have chosen. I'm just trying to find the most basic option, and not seeing it! 

[Barbara Szczesniak]

This seems odd, because, as @Tinker Fadoua mentioned, Confluence pages don't have background colors. It may be that someone has somehow defined something with an app that is applied across your instance. For example, this article describes how to do this with one app: https://community.atlassian.com/forums/App-Central-articles/How-to-add-a-background-colour-to-pages-in-Confluence-Cloud/ba-p/2931121 

[Kathryn Thompson]

Which 'someone' are we talking about here? The only other 'someone' in the space seems to me to be Confluence itself, and I'm trying to find out how to tell it not to do this :D

[Barbara Szczesniak]

@Kathryn Thompson I guess I meant someone in your instance, rather than the space. I don't use a formatting app, so I'm not sure if you can choose to apply something across all spaces in your instance.

Of course, if this is also the only space in your instance, it makes it even more confusing. Sorry that I can't help you with this.

[Kathryn Thompson]

I've been using this more since and still don't really know either! I'm the only person using this whole instance, so no, no-one else has applied anything across the space apart from Confluence itself. 

The problem seems to be when I start a new space using any of the suggested purposes, like Collaboration or Knowledge Base. It opens up with a coloured header behind the icon, and when editing the page, this extends down behind the whole of the page. I didn't choose the coloured header and can't seem to get rid of it. (There also doesn't seem to be an option to not have an icon for the space - compulsory clip-art seems bit, um, 1998?) 

For now I'm solving this by setting up manually configured spaces instead, but this seems like something that would put new users off, unless they really miss the 90s. 

[Tinker Fadoua]

Let me request Atlassian's help @Kathryn Thompson !

They should get back to you within 2 business days.

Best,

Fadoua