How do I post a link to the most viewed documents?

[Rachael Gresham]

On my space homepage there is a "Most Viewed Documents" section that indicates I can provide a link to the most viewed documents by typing "/link". However, when I follow these instructions I am provided with a generic hyperlink window with no obvious way to query the documents for viewer statistics. I would love to include this section on the homepage but I'm not sure what to do. Am I missing something obvious?

[Andy Gladstone · Accepted solution]

@Rachael Gresham this one had me stumped for a bit, but I finally think I figured it out.

First, I didn't realize that your space was a Documentation space, which is why I was confused by your screenshots. The screen you posted is the template for documentation space. 

Then, I was equally confused by the default text that Atlassian chose for Most Viewed Documents. It seems that this tool should be just like Recently Updated, which populates a dynamic list of the most recently updated pages in a space. But it's not.

All the page template is suggesting here is that the admin (you) create a list of the most viewed documents by listing them in this section using the /link macro. This would have to be a list of documents you know users are commonly accessing, or documents you want them to access. It would create a static list of links based on each document or page you insert - which can be updated manually at any time.

I hope this helps. If it does, please upvote my answer and mark it as accepted!

Thanks!

[Rachael Gresham]

Andy,

Thank you for the response. You confirmed my suspicions; it initially seemed like this is something that should work similarly to the Recently Updated tool, but as you mentioned it doesn't actually work that way. I don't see the benefit of manually linking documents and suggesting they are the most viewed, but I can rename the section to more appropriately represent the collection I end up providing there.

Thanks again for looking into this and for the sanity check; I was afraid there was something I was overlooking.

[Greg Willey]

This feature doesn't make any sense.

[Andy Gladstone · Accepted solution]

@Rachael Gresham I'd love to (try to) help! Can you post a screenshot of the text or prompt that you are trying to follow? I see the screenshot of the link macro, but would like to see the prompt telling you that you can add a link to the Most Viewed Documents.

Also, are you on Cloud, Server or Data Center edition?

[Rachael Gresham]

Hi Andy,

It's actually that first screenshot in my post, but here's another screenshot with more context (the prompt is highlighted). I am on the Cloud version.

[Eimear Kerr]

Yes I'd like to know this too please