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How do I prevent/remove Confluence Cloud cards in Microsoft Teams

Mike Williams
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September 15, 2025

My org just moved our Atlassian environment inth the cloud, and now when I inlucde Confluence links in Tems messages, I am getting enormous Confluence Cloud adaptive cards that cannot be removed. (If I delete them they come back when I re-send the message). 

Unlike Microsoft adaptive cards, there is no X to remove them. They are redundant and inflate the message size unnecessarily. 

I tried removing CC app from Teams but that doesn't remedy the problem.

1 answer

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Move Work Forward
Atlassian Partner
September 15, 2025

Hi @Mike Williams 

You need to uninstall the Microsoft Teams Confluence app from your Teams instance.

Cheers,
Leo

Mike Williams
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September 15, 2025

As written "I tried removing CC app from Teams but that doesn't remedy the problem."

Mike Williams
I'm New Here
I'm New Here
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September 16, 2025

I've raised this as an issue with our Atlassian tenant support. They noticed some strange behaviours too. 

For some reason he gets a little X in the top right of the Confluence adaptive cards inside Teams whereas I don't. 

The Confluence app reinstalled itself spontaneously in my Teams client today. I uninstalled it again and this time the adaptive cards have gone away. However I am guessing that the app may reinstall itself tomorrow.

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