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How do I stop auto notifications. 'A new teammate has joined your product' sent to HD?

Geoffrey Davitt
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May 13, 2020

Hi,

 

Our Help Desk gets automated notifications (subject title 'A new teammate has joined your product') as shown below;

****************************************************  
Your team is growing


Hi Helpdesk,

<Employee Name>, who is already on your site <site>.atlassian.net, now has access to these products:

Confluence
Jira Software

<Employee Name>, and anyone else who signs up to your site or is already on your site, can get access to your default products and consume a seat in your license.

You can alter your default products or signup options from your Site administration.
View signup options 

****************************************************

 

I would like to remove the help desk from receiving these notifications. Spoke to the admin is is unsure how this is done. 

 

Any assistance would be appreciated. 

  

1 answer

3 votes
bret.bonine
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July 1, 2020

My team as well just started getting these emails. We get a lot of emails about this and would like these to stop. 

Any advice is appreciated. 

David Collins
Contributor
October 28, 2020

Same here - I want them off!

Like Christian Mentor likes this
David Oosting
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December 22, 2020

Many Users are already getting over spammed with email notification for Jira and Confluence..oh sorry ... ITSM now.. These emails are unnecessary for a majority of them.  

Need the capability of disabling.

jbarr January 3, 2022

Anyone please?? 

Drew Rhoades
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November 10, 2022

There's a request for this.  Hope it gets more votes:

https://jira.atlassian.com/browse/ID-7620

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