How many users and guests

[Han Limburg]

It is unclear tom e how exactly the users/guests ratio of 5 guests per 1 (paid) user works. Suppose I have a site that has 9 paid users, is it then possible to add 45 guests that have access to a single space within that site? The site would be on the standard plan.

[Bryan Trummer - ReleaseTEAM · Accepted solution]

Hi @Han Limburg - From what I am seeing your example is correct. A few things to keep in mind is that you would still need to be within the user limit of your plan. Here is some documentation on these items:
Guests to Space:
https://support.atlassian.com/confluence-cloud/docs/assign-space-access-to-guests/

Confluence Standard Plan Limits:
https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/#Standard

[Han Limburg]

Thanks Bryan - I assume that the user limit in this case (in the standard plan) is defined as the max number of users the plan could have (as opposed to the actual number of users it currently has)

[Tue Doan]

@Han Limburg 

I am curious if your assumption is correct? From which, the user limit of Standard plan should be  50,000 and not the number of paid users of your current tier.

Waiting for your confirm to implement guests  for my team.

Thank you,

[Han Limburg]

Hi Tue - the background of my question/remark above was the following. We used to be on a yearly payment plan covering 25 users. My question was if the user limit @Bryan Trummer - ReleaseTEAM refers to, is the 50k you mention, or the 25 in my plan.

in other words: if I am on a yearly plan of 25 users, can I then have 25*5 = 125 guest users? Or 50,000?

Anyhow I've had no response as you an see. So you'll have to find out by yourself I'm afraid.

[Tue Doan]

Thanks Han Limburg,

It's a confusion in the guide so I am looking for the answer with Atlassian helpdesk.

[Tue Doan]

@Han Limburg you can have up to 125 guests. Confirmed

[Han Limburg]

Great - thanks!