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How to add Confluence to the list of products in the Basic Role?

Soledad Lamas August 28, 2023

When someone in the organization logs in for the first time, they automatically has access to Jira, I need that automation for Confluence as well so I can stop adding users manually.

Thanks in advance! 

1 answer

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Mikael Sandberg
Community Champion
August 28, 2023

You can configure the user access settings if you go to admin.atlassian.com under Products. You can learn more about it in this KB.

Soledad Lamas August 28, 2023

Thanks Mikael; in my organization we still have the old Admin page view so unfortunately the KB you linked doesn't apply.

Do you know if there's another way? the thing is I need to automate the access to Confluence (I've already have the "confluence-users" group as the default one)

At the moment, every new log-in user has access to Jira immediately.

Mikael Sandberg
Community Champion
August 28, 2023

Everyone should have the new admin view, that has been GA for a while now, and the user access settings went GA sometime in May. 

Are you automatically adding users to the confluence-users group? If so then they should by default have access to Confluence since you have set that as the default access group.

Soledad Lamas August 29, 2023

Not exactly. When a new user logs in, they automatically have access to Jira, then I have to go to the admin page, turn on the Confluence switch (pic) and only then is the user added to confluence-users group.

pic1.png

Mikael Sandberg
Community Champion
August 29, 2023

The site access used to be under Products > your site > Site access, and from there you used to be able to say what products a user get when signing in for the first time.

Screenshot 2023-08-29 at 12.24.30 PM.png

If you go there is should take you to the new location and from there you can control the access.

Soledad Lamas August 30, 2023

Thank you so much for your help!

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