How to change the top menu bar in Confluence cloud version

[CBB Admin]

Hi,

I wan to to edit (add/update)the top menu bar in confluence cloud version.

I am unable to find the options to change the same.

Any help would be appreciated.

 

[Timo Hilbertz]

no way to change the top menu bar? this is another reason why i am more and more convinced that confluence is just a big piece of pathetic and expensive bloatware. we pay >3000 EUR per month and will turn back to SharePoint.

[Nic Brough -Adaptavist-]

Ahh, Sharepoint, the place where documents go to retire, unread.

It is the same question though - why do you want to change the top bar?  What's missing or in there that shouldn't be in your opinion?

[Albert Salgiriev]

I would like to put custom links to the top bar. For beginners to visit two spaces, because they will use them a lot at the beginning.

[Nic Brough -Adaptavist-]

That's the wrong way to approach "user not knowing what they are doing".  The explanation you want to give them is content, not links jammed into navigation.

[William Wilson]

I love how you're always, reliably here to tell us how we are doing everything wrong. You're such a nifty guy, Nic!

[Nic Brough -Adaptavist-]

There is no way to edit the bar, it's not configurable by users.

Some apps can add functions to the bar if they need to be in it, but that's the only changeable part of the menus.

Could you maybe explain what you are trying to do and why?  Why would you need to edit the menus?

[Dragoljub Nesic]

I am pondering the same question. I'd like to have a simple knowledge-base confluence instance accompanying the jira service desk in the cloud. As such, I don't want external (anonymous) users to have the option of selecting a Space, or creating Pages, or seeing the page history, and so on.

In effect, I'd like the setup to look like Atlassian's own support page for Confluence (https://support.atlassian.com/confluence-cloud/). Is that possible and, if so, how?

[Nic Brough -Adaptavist-]

Service desk customers won't get those options, a knowledgebase only gives them access to read the articles you've defined as helping for the portal they have come in from.

[Dragoljub Nesic]

I agree with what you write with respect to the ServiceDesk. There is a caveat though: in order to link the knowledge base space into ServiceDesk, the Confluence space must allow anonymous access. Hence, given that both are in Atlassian cloud, anyone can navigate to Confluence directly and then see it's interface directly, including page history access, comments and so on.

[Nic Brough -Adaptavist-]

No, it doesn't.  You don't need anonymous access for customers to use the knowledge base.  They get access via their Jira portal accounts.

[Dragoljub Nesic]

Thanks, got that.

If we disregard the ServiceDesk connection aspect now, my question would be whether it is possible to create a single-space, anonymous access Confluence instance where anonymous users can only view content but not page history, comments, selection of other spaces and similar? A Login option would be available to all and logged in users would get access to full Confluence functionality.

[Nic Brough -Adaptavist-]

Only partly.  If you create a space and allow anonymous access to it, then

Anonymous users will be able to see all the pages (assuming no restrictions are set), and all their content - history, comments and so-on.

They will not be shown spaces that do not have anonymous access.