How to exclude people from page view analytics

[Amir Ansari]

Hi,

How can I exclude certain staff / people when I view a page analytics via the analytics cockpit? I report quarterly on certain pages on our intranet and I want toe exclude my own team from the metrics. 

[Mattia _bitvoodoo ag_]

@Hello @Amir Ansari 

You mentioned "Analytics Cockpit", so I assume you have the Viewtracker - Analytics for Confluence app in use. If I am wrong, please specify which Confluence Analytics solution you are using.

Regarding Viewtracker, you can define on a global level which user group should not be tracked. This means that the visits of the members of this group will never be recorded and accordingly will not be listed in any report.

If you still want to have all users tracked, but want to have them removed from your quarterly figures, you currently only have this option. Export the views of the desired numbers as CSV. Import the exported file into your preferred spreadsheet. There you can manually or by means of formulas remove the unwanted entries and generate the final report.

Kind regards

Mattia

[PJ Dal Pozzo]

Hi Mattia, I am referring to the out-of-the-box analytics that comes with Confluence, not Viewtracker.

[Mattia _bitvoodoo ag_]

Hello @PJ Dal Pozzo 
I've answered Amir's question and not your comment ;)

If you're using the out-of-the-box analytics use the Excel export. Here you find more information about Analytics and how to export the data.

Kind regards
Mattia

[PJ Dal Pozzo]

Thanks @Mattia _bitvoodoo ag_ , we already know this function. The problem is that we have teams which constantly create and update content across 1000+ articles so there is no function to remove these users from out-of-the-box analytics unless we download each page's report as an XLS and then manually remove them which is not a viable solution. There must be an option where you can remove admin people from the reporting so see the true indication of usage in Confluence without inflating numbers with content creators?

[Mattia _bitvoodoo ag_]

As far as I know, Atlassian's Analytics does not offer the possibility to exclude users from tracking or filter user groups out of the analytics reports. I don't know their plans in this regard.

As a team member of the vendor who develops the Viewtracker app, I can tell you that it is currently possible to define a user group whose members should not be tracked. In addition, there are plans for the coming year to introduce further filters in the reports, which would be useful for your use case.

[PJ Dal Pozzo]

I have the same issue, there must be a way to exclude users who manage the confluence pages to be removed from reporting as we inflate those view numbers, so we can't see the 'true' views from regular users.