We use comments extensively in certain parts of our confluence instance to record customer interaction.
Therefore we already adjusted the order of the comments in a way that latest comments are displayed topmost instead of standard sorting.
Now users requested to also move "add comment" field to be moved above the old comments, so that they will have to scroll less in order to add a new customer interaction.
How can we make this change? I assume it can also be done with custom HTML/JS?
Appreciate any hint!
Happy Confluence!
Regards,
Frank
Hi Frank,
at least on version 5.4, this piece of javascript did the trick:
jQuery('.bottom-comment-panels').remove().prependTo('#comments-section');
Hi, I'm looking for this capability in Jira (JSM) Cloud, anyone know how to do this? I would appreciate your help!
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Hi Susan,
do you really need this? On my cloud instance the comment field is at the bottom indeed if the comments are sorted oldest first, but it is always visible - no need to scroll down, or so.
Is this confusing for your users?
Cheers,
Kirstin
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Hi @Kirstin Seidel-Gebert , thanks for your response! My users don't absolutely have to have it but many of our tickets have a lot of comments, and they've asked if moving the Comment text box up is possible so they don't have to scroll every time they answer the customer/request something. I would try the JavaScript statement above but I don't know where to put it. 😊
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IMHO on Confluence cloud there is no place to add JavaScript to your instance. I guess, the people that applied this workaround are on Confluence server and added this to the Custom HTML section in the Confluence administration.
Gosh, and I confused Jira and Confluence in my previous reply. Sorry for that.
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