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How to restrict access to confluence

yolanda kelley
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January 31, 2022

The two administrators who created my confluence site, has left the company. Therefore, we don't know who or how to restrict access to certain user. Who can to do this for us?

2 answers

0 votes
Andy Gladstone
Community Champion
January 31, 2022

@yolanda kelley Welcome to Confluence. 

Besides for answering your immediate inquiry, you will need to transfer ownership of the Confluence instance. To do that, follow the steps on this page:

https://confluence.atlassian.com/cloudkb/cannot-access-site-admin-account-770802088.html

It is not a painstaking process, but you will have to prove ownership of the space to transfer admin privileges to a new user.

Andy Gladstone
Community Champion
February 9, 2022

@yolanda kelley checking in here to see if your issue has been resolved. Let us know if you need any additional assistance.

0 votes
Pramodh M
Community Champion
January 31, 2022

Hi @yolanda kelley 

Welcome to the community 🙂

Here's the reference

https://confluence.atlassian.com/confkb/understanding-permission-in-confluence-979403839.html

Thanks,

Pramodh

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