How to track the number of Jira links to Confluence pages (for KCS trend analysis)?

[Michael Barnett]

I use the KCS functionality in Jira Service Desk (Cloud) to link to Confluence (Cloud) knowledge solutions.

I want to be able to track the number of linked Jira tickets to each Confluence page and report on this over time, to monitor any trending pages.

Is there a way I can pull such a report out of Confluence?

To clarify, I am only talking about manually generated links from a Jira ticket to a Confluence page.

See example of the link count that I want to report on:

[Andrew van Ingen {ServiceRocket}]

@Alex Koxaras -Relational- do you have any thoughts that could help?

[Alex Koxaras -Relational-]

Hi @Michael Barnett 

Can you please clarify the "manually generated links from a Jira ticket to a Confluence page"? I suppose you mean that a user intentionally links an issue with a confluence page. That would be the manually generated link, correct? What other way you think of about linking?

[Michael Barnett]

Hi Alex,

By manual I mean that the link from the Jira ticket to the Confluence page is generated when a Jira user clicks the "Link Confluence page" button:

To answer your last question, I'm not referring to "Requests deflected" or "Requests resolved":

 

Thanks.

Michael.