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I cannot switch my Confluence site from http to https SSL

Vinh Le October 25, 2021

Hi All,

I have read up as much replies regarding my problem here but still I get this frustrating error when I tried to make it works on Https with my SSL certificate pfx.

Yes, I have followed these steps below.

https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html

https://community.atlassian.com/t5/Confluence-questions/Why-does-not-it-work-ssl-https/qaq-p/1396455

https://community.atlassian.com/t5/Confluence-questions/Confluence-KeyStore-on-Windows-Server/qaq-p/1361389

They have very much similar issues as i have.

Please see my screen captures.

I have imported my SSL certificate in pfx format into the keystore as you can see in the screen. It is valid. The password are all valid as I tested it.

I have gone over the config files so many times in the last 4 days.

I have rebooted the server etc.

Note: It runs perfectly with localhost:8090 but as soon as I added configurations for Https it just spit the dummy.

Please help I am desperate!

Vinh

HelpSite-https-failed-2.PNGHelpSite-https-failed-1.PNG

2 answers

0 votes
Kishan Sharma
Community Champion
November 7, 2021

You can create a new answer and mark it as accepted.

0 votes
Kishan Sharma
Community Champion
October 26, 2021

Hi @Vinh Le Have you referred the solution on this KB article to see if that helps.

Vinh Le October 26, 2021

Yes i ve read that . I have imported it into keystore as you can see in the screen capture

But it just didnot recognise my keystore file

Kishan Sharma
Community Champion
October 26, 2021

If you configure the keystoreFile path as "C:\Users\Administrator\VinhKeystore.ks does that make any difference?

Vinh Le October 26, 2021

I have seemed to solve this issue.

Since it is started by Windows services, I had to change Confluence service log on to be run as local system account. This seems to allow it to access the folder c:\users\administrator\my-ssl-cert.pfx  file.

HelpSite-win-service-as-local-system-acct-2.png

Like Kishan Sharma likes this
Kishan Sharma
Community Champion
October 26, 2021

Great, thanks for sharing here @Vinh Le !

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DEPLOYMENT TYPE
SERVER
VERSION
7.13.1
TAGS
AUG Leaders

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