I need help sharing a space/ page with my team given page admin left the company.

[Thurayya Tabbara]

Hello, one of my colleagues created a space and a page based on the free package of confluence. This colleague has left the organization.

When I try to share the space or page with someone else, I receive a notification that we sent a request to your admin. 

[Rilwan Ahmed]

Hi @Thurayya Tabbara ,

Welcome to the community !!

Can you explain how are you sharing the space or page ?
Do you mean you are trying to grant access to space or page ? 

[Thurayya Tabbara]

Thanks @Rilwan Ahmed Rilwan, Yes; access to a space.

[Thurayya Tabbara]

@Rilwan Ahmed  appreciate any help asap as this has been waiting for a week now

[Rilwan Ahmed]

Hi @Thurayya Tabbara ,

As you are in free cloud version, you cannot manage spaces and recover the permissions.

The only solution I can provide you is to check what groups have the admin permission on the space and yourself to that group. 

i.e. go to https://<baseURL>/wiki/spaces/spacepermissions.action?key=<space_key>

In the attached screenshot, confluence-admin and site-admins goups have the admin access to the space. 

Now go to main settings (https://<baseURL>/wiki/admin/viewgeneralconfig.action) --> groups. Search for the required group and add yourself to it. 

[Thurayya Tabbara]

Thank you @Rilwan Ahmed . do you mind getting on a quick call and fixing it as right now ?

I still cant add myself to the group im not allowed.

[Rilwan Ahmed]

Ok, I can join call now

[Thurayya Tabbara]

https://teams.microsoft.com/l/meetup-join/19:meeting_NDQ2NmY4MWMtMWQwYS00NDJiLTkxYzUtOTYwOTJlNTE4Nzc2@thread.v2/0?context=%7B%22Tid%22:%2242f7676c-f455-423c-82f6-dc2d99791af7%22,%22Oid%22:%2214b785d2-d7dc-43b8-a1ab-312356414828%22%7D

[Thurayya Tabbara]

@Rilwan Ahmed  can you join this link 

https://teams.microsoft.com/l/meetup-join/19:meeting_NDQ2NmY4MWMtMWQwYS00NDJiLTkxYzUtOTYwOTJlNTE4Nzc2@thread.v2/0?context=%7B%22Tid%22:%2242f7676c-f455-423c-82f6-dc2d99791af7%22,%22Oid%22:%2214b785d2-d7dc-43b8-a1ab-312356414828%22%7D

[Thurayya Tabbara]

@Rilwan Ahmed  Im in the call 

[Thurayya Tabbara]

kindly can you reply with your mail address or phone number here:

thurayya.tabbara@sap.com