Images in cards disappear after refresh

[thomas.gallois.ext]

Hello, 

Since yesterday, it seems that images in cards do not appear anymore. As you can see on the image below, the image next to Network is not there anymore. 

I tried to reupload the image in the card, it works at first : 
but then when you refresh, the image disapear again, and you can see in the settings that the image becomes a grey square :

There's maybe a problem in the way the images are stored in Atlassian ? But it was working fine a few days ago. 
I also tried to recreate the page in which the card was built, same issue. 

Is there a way to fix this ?

Thank you for your time, 

Regards, 

Thomas

[Tomislav Tobijas · Accepted solution]

@thomas.gallois.ext Interesting. I'm experiencing the same issue when configuring Company Hub on one of our instances.

I couldn't find any open bug on JAC, so I've created a ticket with the Support team. I keep you updated here as well.

Cheers,
Tom

[Tomislav Tobijas]

Hey @thomas.gallois.ext ,

I've just got a reply from the support team on this matter and I'm forwarding it here:

Thank you for your patience as we worked on this issue.

I have been informed that a fix has been deployed today. Could you please check to see if the issue is resolved?

It seems to be working fine for me, but I would appreciate it if you could confirm as well.

Cheers,
Tom

[thomas.gallois.ext]

Hello @Tomislav Tobijas ,

Yes it seems that it's working now, thank you so much for your help ! 

Cheers, 
Thomas

[Carlson_ Angela N]

Have either of you had a problem with this more recently? I haven't had problems since December, but it's popped up again this week.

@thomas.gallois.ext @Tomislav Tobijas 

[Tomislav Tobijas]

@Carlson_ Angela N I haven't been playing around with this macro lately to have any actual feedback on this.

If it has started appearing again, I would suggest reaching out directly to Atlassian Support as they can make a background check. (you could reference this thread if needed)

Cheers,
Tobi