Insight and Plan macros not recognized after Confluence upgrade

[Dhyani_ Kusum CTR _FTA_]

Hello.

We upgraded our Confluence server to 7.19.3. However, after the upgrade the pages using Plan (Portfolio) and Insight macros are now giving errors throughout. Kindly help!! This is affecting many users.

Thanks.

Kusum.

[Florian Bonniec · Accepted solution]

Hi @Dhyani_ Kusum CTR _FTA_ 

What is the error message ? Does the application link remain between instances ? 

[Florian Bonniec]

For Advanced Roadmap it's managed by a free app I think.

https://marketplace.atlassian.com/apps/1221237/portfolio-for-jira-plans-in-confluence?tab=overview&hosting=datacenter

Do you have the app installed and enabled ?

Same for insight.

https://marketplace.atlassian.com/apps/1216074/assets-confluence-macro?hosting=datacenter&tab=overview

Regards

[Dhyani_ Kusum CTR _FTA_]

We did have it prior to upgrade, but not seeing it anymore. After installing the advanced roadmap, I am still getting some integration issues (the plan license in Jira seems to be working fine). Also, don't see the Insight plug-in. Is there a known issue with the upgrade?

Thanks.

[Florian Bonniec]

I'm not aware of such issue, usually when there is an issue with an app during an upgrade, the app is just disabled.

[Dhyani_ Kusum CTR _FTA_]

So I installed Advanced Roadmap and the issue got resolved. I am still not sure why:

1. It got un installed because of an upgrade 
2. The other macro errors also disappeared after the Advanced roadmap was installed

However, thank you for your response(s). They were helpful.

Thanks.

Kusum.

[Dhyani_ Kusum CTR _FTA_]

Hello @Florian Bonniec .

Thank you for your response. The error message says, "Unknown macro: <Macro name>". I got it for Insight and Plan. Other users have reported for some other macros as well. Attaching a couple of screen shots. Also, the macros do not show anymore when trying to add to a Confluence page.

Thanks.

Kusum.