Jira API api/3/issue/{key}/changelog fromstring 'done' to 'done'.

[Robert Cuellari]

"items": [
{
"field": "status",
"fieldtype": "jira",
"fieldId": "status",
"from": "10000",
"fromString": "Done",
"to": "10000",
"toString": "Done"
}

I'd like to understand the following:

• how such a transition can occur
• how it shows up in the endpoint ending in api/3/issue/{key}/changelog or when you ?expand=changelog
• why these transitions do not show up in the Jira UI -> activity -> transitions widget (is this cleaned up before presenting in this widget for status changes that don't make any sense?)

Thanks and would appreciate any feedback.

-Rob

[Hana Kučerová]

Hi @Robert Cuellari ,

if I get it right, it seems strange to you, that you have transition, which starts and ends in the same status. It could be done and sometimes it is very handy (for example it is one of the known ways, how to fix the resolution of closed issues...) 

Information about this kind of transition should be visible everywhere - in the issue detail, activity stream gadget on dashboard... I believe there is no difference between these transitions and transitions, which have different start and end status.

[Robert Cuellari]

Hi @Hana Kučerová , 

It looks like it's possible the workflow changed prior to me working at this company.

I'm wondering why I have more visibility in the Jira API response than with what I see in the UI (from my understanding these transitions are not an additional plugin for Jira, but some base functionality.

My guess is that this widget that shows in Jira can only reflect the current workflow, and not one that was used back then.  

I checked in the same widget under "History" and can see that it was in fact set from done to done.  (not really sure why), it was also triggered when the resolution (which says 'none' to 'done').

Anyway, I guess my take on it is not to rely on the transitions tab as it doesn't reflect the full workflow, but a more summarized version of it.