Jira Core Issue created in Confluence doesn't "connect" via Macro by itself

[Alexander Siehler]

hey guys, quite confusing question but please let me try to explain. 

i recently worked on a confluence document and was creating jira core issues from the confluence page (both cloud). while i did, these appeared on the page (pic).

since then i worked on multiple confluence documents and created issues but was never able to achieve the "link" again. it creates the issues inside the chosen business project on jira core, but doesn't link them on the confluence page. is anyone able to help? what do i need to do?

[Diego · Accepted solution]

Hello @Alexander Siehler !

As I understand, you are having problems when creating issues in Jira via text highlight in Confluence. With this behavior in mind, I was able to find a bug that is currently open and tackles a behavior pretty similar to the one you are facing.

Here, take a look:

• [Confluence Cloud]  Every other attempt to create a single JIRA issue in Confluence fails to create the JIRA issue macro in the page.

The workaround would be to manually insert the Jira issues macro after you create the issue. Here is a better outlook on the Issues macro:

• [Confluence Cloud] Jira Issues Macro

I hope this sheds some light on the situation! Looking forward to your reply.

[Alexander Siehler]

Hey,

thanks a lot! This seems to be the bug! Will use the workaround until resolved. 

[Diego]

Great! Thanks for letting me know that the workaround works for your situation.