Jira Macro Not Showing all fields

[Chris Robinson]

Hi,

I cannot get the Jira Macro to show the "Team" or "Executive Summary" fields in the Jira Macro.  Can you please help me? Images attached.

Chris

[Fabio Racobaldo _Herzum_]

Hi @Chris Robinson  and welcome,

for Team field there is an open bug open https://jira.atlassian.com/browse/CONFCLOUD-72181

Fabio

[Chris Robinson]

Thanks Fabio - is there also one for the Executive Summary? Same problem.

[Chris Robinson]

Actually Fabio, I think all of the fields that I see disappear and some times come back after editing are all the fields with duplicate entries, like RAG status, Executive summary and teams. Is there a wider problem for all fields that have multiple entries?

[Fabio Racobaldo _Herzum_]

Hey @Chris Robinson , try to raise a ticket to the Atlassian support

[Chris Robinson]

How do I do that Fabian - I thought I could do that here?

[Fabio Racobaldo _Herzum_]

This is the link to raise a support request https://support.atlassian.com/contact/#/

[Chris Robinson]

I get sent right back to the community page after filling in some details

https://community.atlassian.com/t5/Jira/ct-p/jira

Isn't this the same as what I'm doing here?

[Fabio Racobaldo _Herzum_]

No, it s not the same place. This is the community, that link https://support.atlassian.com/contact/#/ is to ask something to Atlassian team directly

[Chris Robinson]

It ends up here, back at the community - driving me nuts :) 

[Fabio Racobaldo _Herzum_]

:))))

hey @Chris Robinson ,

you need to select Technical issues and bugs, select Confluence (Cloud Premium) and go ahead with all other info requested

[Chris Robinson]

Thanks Fabio - there's no Cloud premium option for me, so looks I'm stuck... :(