Jira and Confluence

[Shikha Alageel]

I did not get how to create an issue using confluence then link it to Jira?

Whatever written in your document is not working with me.

thank you

[Jeremy M · Accepted solution]

Dear Shikha,

First of all; Are your JIRA and Confluence linked together by an Application Link?

If they are indeed linked, you can just select any text on a Confluence page and you will see a button show up which you can press to create an issue in JIRA.

See the following documentation;

https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html

Friendly Regards,

Jeremy Mooiman

[Shikha Alageel]

How can I link them together?

[Jeremy M]

Dear Shikha,

Create an application link

1. Log in to JIRA as a user with 'JIRA Administrator' permissions.
2. Choose > Applications. Select Application Links in the left menu.
3. Enter the URL of the application you want to link to, then click Create new link.
   • If you check The servers have the same set of users... then this link will be configured using OAuth (with impersonation) authentication.
   • If you are not an admin on both servers you won't be able to set up a 2-way (reciprocal) application link. If you want to go ahead and create a 1-way link anyway, clear the I am an administrator on both instances checkbox.
4. Use the wizard to finish configuring the link. If the application you are linking to does not have the Application Links plugin, you must supply additional information to set up a link with OAuth authentication.

When you complete the wizard, the Application Links plugin will create the link between your applications using the most secure authentication method that is supported between the two applications. See the  Application Links User Guide for more information.

The new link will appear on the "Configure Application Links" page, where you can:

• Edit the settings of the application link (for example, to change the authentication type of the link) using the Edit icon.
• Specify the default instance if you have multiple links to the same type of application (for example, to multiple Jira servers) using the Make Primary link. See Making a primary link for links to the same application type for more information.

You can read more about this on;

https://confluence.atlassian.com/adminjiraserver071/using-applinks-to-link-to-other-applications-802592232.html

Friendly Regards,

Jeremy Mooiman