Layout for PDF Export in ‘Look and Feel’ Does Not Work

[Daniel Hauswirth]

This probably relates to https://community.atlassian.com/t5/Confluence-questions/Export-to-PDF-feature-exporting-the-whole-space-instead-of-just/qaq-p/2899587 and https://jira.atlassian.com/browse/CONFCLOUD-80402

Environment: Using Confluence Cloud.

How to Reproduce:

1. In a Confluence Space go to Space Settings --> Look and feel --> PDF export
2. Add something to PDF stylesheet, e.g.
   
   @media print { @page { size: A4 landscape; } }
   
   
3. add something to header and footer, e.g. below (remove the spaces after the `<`), ensure that the logo.png path exist, find the link somewhere in attachements
   < div class="headerRight">< img src="/wiki/download/attachments/406621382/logo.png" height="30px"/>< /div> 
4. Go to Space Settings -->  General --> Export Space
   • Choose PDF --> Next
   • Select what to export, chose a page you want to export
   • Click export
5. Result: Your PDF is not landscape as and there is no header nor a footer.

Documentation: https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/

Any idea how to fix that?

Anybody have a direct contact to the CONFCLOUD team like in  CONFCLOUD-80402 and could open a bug ticket?

[Shannon S]

Hi Daniel,

Thank you for reaching out to us in the Atlassian Community!

 I see that you have created a support ticket, and my colleague Dolly will be assisting you. This is the best course of action because we can log bug tickets and have direct communication with the product team.

Please provide her with the name of your example space and an example PDF export in the support ticket so she can help you further.

I will ensure that we update this Community post once we have any information, which may assist others who encounter the same issue.

Thank you,

Shannon S | Atlassian Cloud Support

[Jan Reinhardt]

I can confirm the above, but it appears to me that the single page export is now listening to the CSS under Look and Feel. At least it lets me put page numbers in the footer and create A4 landscape PDFs.

A Space-Export lets me put the content in landscape, but the page (the white background) does not, so it is cutting the content off on the right side.

[Daniel Hauswirth]

Hi Shannon

Thanks for your answer, I updated the support ticket. Hope this thread could also help other people having the same issue :)

Regards

Daniel

[Jan Reinhardt]

Hi @ all!

Any Update on this? Should I open my own Support-Ticket or is there a chance that there is a general fix for this?

Many thanks! 

Regards

Jan