Migrating issues on the images

[SaravanaKumar]

When the images are attached from the web, those images get broken during migration
is there any alternate way to retrieve those images?

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @SaravanaKumar ,

probably you are on a server/data center instance and not in the cloud.

Btw, if you use a correct image link it works correctly

Try using this link https://www.simplilearn.com/ice9/free_resources_article_thumb/what_is_image_Processing.jpg

So please check that your image url is correct.

Fabio

[SaravanaKumar]

Hi @Fabio Racobaldo _Herzum_ 

I am asking about those images which had been added to the page via weblink that seem not getting migrated on performing server-to-cloud migration. And the images added from the file explorer are being migrated to the cloud.

Please suggest me a remedy

[Fabio Racobaldo _Herzum_]

Hi @SaravanaKumar ,

you need to raise a support request to the Atlassian team https://support.atlassian.com/contact/

Fabio