Need Help with Tempo

[Hina Imtiaz]

Hello, I have two questions, I am planning a time for a user in Tempo, whose work schedule would be Monday to Friday but when I am planning her time, " Include Non-Working Days " is greyed out, please advise how to uncheck it ....THANK YOU

I couldn't find "work schedule" under setting in tempo....Please advise

2. and how to plan sometime time, if person only attend once a week, one hour meeting for a 6 month total on a Project.

[Tomislav Tobijas]

Hi @Hina Imtiaz ,

Can you share a screenshot of where you are configuring this?

...when I am planning her time, " Include Non-Working Days " is greyed out, please advise how to uncheck it...

If you'd navigate to "Planning" tab on the left side of the Tempo navigation, you should be able to see something like the following and then plan time per resource/user including non-working days.

As for this:

...and how to plan sometime time, if person only attend once a week, one hour meeting for a 6 month total on a Project...

We tend to use Planner whenever there are more than one activity per week/day for one particular resource. If it's needed, you can always schedule just a plan for that particular user for these couple of days where each plan duration would be 1 hour (per meeting).

Btw, I'm also guessing you're using Tempo in Jira here > I'm asking as this question landed in Confluence product group.

Cheers,
Tobi

[Hina Imtiaz]

Hello Tobi please check the image below , i don't know how to uncheck this. thanks

 

[Tomislav Tobijas]

Okay, got it. This is an option that you have when you open "Plan time" panel.

If I'm being honest, I'm not sure why is it selected by default for you. Is this happening when you plan time for other users or yourself as well?

[Hina Imtiaz]

Hello, yes you are at the right screen, no it's not for me, it's when i plan for someone else and not for all employees either. do you think i need to update the working days in Jira because they are jira users imported in tempo? Thanks

[Tomislav Tobijas]

Okay, cool. 

do you think i need to update the working days in Jira because they are jira users imported in tempo?

Yeah, you can try that. It might be the workload calendar assigned to those users that's affecting what you're seeing. I would try to test it myself but I'm currently on vacation and the Internet here is critically bad 🫤

Apart from that, you could reach out to Tempo Support and check it out with them.