Need help

[Hassan Said]

Hi every one

Greetings and respect, I use Jira in the process of requests and approval between departments. What can Jira offer me other than this?

[Aswin Raj D]

Hello @Hassan Said ,

Jira is a powerful project management and issue tracking tool that can offer you much more than just handling requests and approvals. Here are some additional features and capabilities of Jira that you might find useful:

1. Agile Project Management: Jira supports agile methodologies like Scrum and Kanban. You can plan, track, and manage your agile projects efficiently using features like boards, sprints, and backlogs.

2. Custom Workflows: Customize workflows to match your organization's unique processes. This allows you to define the steps an issue goes through from creation to completion.

3. Reporting and Dashboards: Jira provides robust reporting capabilities, allowing you to create customized reports and dashboards to track project progress, identify bottlenecks, and monitor team performance.

4. Integration with Other Tools: Jira integrates with a wide range of third-party tools and applications, including development tools, collaboration platforms, and automation tools. This helps streamline workflows and ensures information flows seamlessly between different systems.

5. Automation: Automate repetitive tasks and workflows using Jira's automation features. This can save time, reduce errors, and improve overall efficiency.

6. Advanced Searching and Querying: Jira Query Language (JQL) allows you to create complex queries to filter and find specific issues. This is useful for creating custom reports and obtaining specific data.

7. Roadmaps: Jira Software provides roadmaps that allow you to visualize and communicate your project's progress and future plans. This is particularly useful for long-term planning and stakeholder communication.

8. Service Management: If you're using Jira Service Management, you can manage and track IT service requests, incidents, and problems. It provides features for ITIL processes and customer support.

9. Permissions and Security: Jira offers robust permission schemes, allowing you to control who can access and modify information. This is crucial for maintaining data security and privacy.

10. Mobile Accessibility: Access Jira on the go through mobile apps, ensuring that you can stay connected and manage your projects from anywhere.

These features make Jira a versatile tool that goes beyond simple request and approval processes, offering comprehensive support for various project management methodologies and collaboration needs within your organization.

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[Hassan Said]

@Aswin Raj D Thanks for support

i need Jira for 5 user , i have 5 department 

it and hr and sales and security and manger

i actually using Jira for request and approve between this department 

i never used Confluence before 

how  i improve the department  by using jira and Confluence

and can you give me the price for 5 user

thanks

[Aswin Raj D]

Dear @Hassan Said ,

Certainly! Utilizing both Jira and Confluence can significantly enhance collaboration and productivity across your departments.

You can use Jira to manage department-specific tasks and workflows. Introduce Confluence to create collaborative spaces for documentation, knowledge sharing, and project planning.

You can see the pricing details here: Jira Pricing - Monthly and Annual Subscription Cost per User (atlassian.com)

[Nikola Perisic]

Welcome to the community @Hassan Said !

This depends on the business needs that you have, but let me summarize:

• Jira Software - project management tool used mostly among software development teams: https://www.atlassian.com/software/jira
• Jira Service Management - service management solution for resolving requests within your company: https://www.atlassian.com/software/jira/service-management
• Jira Work Management - focused on the business teams and collaboration between them:https://www.atlassian.com/software/jira/work-management

For more detailed explanation, visit: https://www.atlassian.com/software

[Hassan Said]

@Nikola Perisic  Thanks brother

[Nikola Perisic]

@Hassan Said Also, Jira is free up to 10 users, I saw the comment above, so you won't be charged for anything.

Now you also mentioned improving your department? What exactly do you mean by this? Streamlined processes? Scalibility?