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PC- Exceprt Include Drop Down list not working?

Grant Kohlmeier August 7, 2023

I am attempting to use the excerpt include macro in a page to pull from a blog post with several excerpts. I am able to like to the correct page, but the drop down box does not expand fully and won't show the available excerpts?

I am on a PC, my supervisor is on a mac and he is able to see all available excerpts on a the macro drop down list. 

Is there a fix for this for PC users?

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1 answer

0 votes
Brant Schroeder
Community Champion
August 7, 2023

@Grant Kohlmeier looks like you pasted in the page location.  Did you type it in or paste it?

Grant Kohlmeier August 7, 2023

Started typing it in and then the macro gave a list of the pages/blogs and I selected it from there. 

Brant Schroeder
Community Champion
August 7, 2023

@Grant Kohlmeier have you tried clearing your cache or using a different browser?

Grant Kohlmeier August 8, 2023

Just tried clearing the cache and also tried a different browser. Same issue.

What's really confusing is I have another page where I am doing the same thing (from a different page) but that one works and gives the drop down?

Brant Schroeder
Community Champion
August 8, 2023

@Grant Kohlmeier If you inspect the page and review the console do you see anything different between the page that is working and the one that is not?  Are you also looking at the same excerpt on both pages?

Brant Schroeder
Community Champion
August 8, 2023

@Grant Kohlmeier I would also suggest submitting a support issue as Atlassian can look at your instance and see what is happening.  https://support.atlassian.com/contact/ 

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