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Page Properties Report not showing pages

Yoshinari Tei November 22, 2021

I have created two pages both with the exact same labels except one of the label which represents the month. One article is showing up in the Page Properties Report and the other isn't. 


There are a few other pages not showing up in Page Properties Report but very few. Right now, there are about 5 out of maybe say 60 or 70 pages that I have. But this is a great annoyance since I cannot show my reports to the team, I've read that there is a bug with this since god-knows-when era, are there any other alternatives to this?

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Yoshinari Tei November 24, 2021

Resolve my own answer!! Found out that those pages did not include "Page Properties" because I left them out.. lol~~ Dumb mistake on my part that took ages to find out XD

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Kishan Sharma
Community Champion
November 22, 2021

Hi @Yoshinari Tei I have seen this behavior in the past where in the pages you labelled do not appear instantly in the Page properties macro as you expect and it resolves on it own after a period of time taking several hours sometimes. This must be due to the caching happening under the hood. You can try removing the label and re-adding them to see if that helps.

Yoshinari Tei November 22, 2021

I've seen people on the community talking about the caching as well and nope, it definitely isn't that. My pages have been around since August and it is still not there. I have removed the labels and adding them back several times, still it doesn't helps at all..

Kishan Sharma
Community Champion
November 22, 2021

Ah ok, so the labels were added at the time of page creation or later ? Anyway that shouldn't matter here. If you remove the label and add a different label to it (not the same that you applied earlier) does that makes any difference?

Yoshinari Tei November 22, 2021

I've tried so many different that I have given up on them.. I've tried things like:

  1. Adding different labels to that page instead of the original ones
  2. Delete those pages, recreate them entirely with different labels
  3. Delete the parent page and recreate the child pages

None of the above works for that few pages and in addition, one of the parent page has two child pages, one appears perfectly fine and the other just refuses to do so... It seems like they're destined to fail lol

Kishan Sharma
Community Champion
November 22, 2021

haha, you have tried a lot of options already with no luck. Are you on free confluence plan ? If not, raising a support ticket to Atlassian is the better option here.

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Yoshinari Tei November 22, 2021

Unfortunately, I have exhausted all methods before coming up here for help and of course hoping for a workaround.. The only workaround I know of is doing a link back to the page but it is very tedious to link one page by one page.. 

We're on the free plan for now and it seems like the roadblock is here :/

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