Password protected Knowledge Base

[Keren Cohen]

Hello, 

We are about to Launch a new KB in our organization, and i would like to be able to share it as a "stand alone" link without the need in our Jira system 

For that -  I have to be able to ask for user name & password. is it possible to have the KB as a password protected system? 

Thank you in advance

Keren

[Nic Brough -Adaptavist-]

Yes, just don't grant "anonymous" access to the space.  People will be forced to log in to be able to see it, using a username and password.

[Keren Cohen]

Thank you Nic for the rapid reply, The thing is that they are not users within Atlassian.. .they are customers and i don't want to create (and pay) for each user. is it still possible?

Thanks! 

Keren

[Nic Brough -Adaptavist-]

No.  The only way to have non-user access is to enable anonymous access without logging in.  Which removes the need for a username/password check.

[Keren Cohen]

OK - thanks! 

[Keren Cohen]

Hi Nic, 

I'm having a problem with enable enable anonymous access could you please tell when who to this and what can be wrong? as i did it and users with no access still can't see it...Thanks!

[Nic Brough -Adaptavist-]

Anonymous means "not logged in", not "logged in, but not named in permissions".

It's counter-intuitive, but technically right.  Try logging out and visiting the page again.

[Keren Cohen]

OK - thank you!