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Request for activation Legacy Editor Template

kanata_naka September 4, 2021

Hello, support team.

I had migrated from a legacy confluence server to the cloud, but new editor has been difficult to use for me. (eg. it can't arrange the images horizontally, can't move objects by drag and drop, etc.), so I wanna continue using legacy editor.

Confluence での編集の改善

On the above page says "You can use legacy editor by Legacy Editor Template", but it's not found in my confluence space.

So please activate "Legacy Editor Template" in my confluence space.

My confluence page: atelier-kanata.atlassian.net

I'm not English-speaking, so I'm sorry if it's poor English.

Thank you in advance.

2 answers

1 accepted

0 votes
Answer accepted
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 10, 2021

Hello @kanata_naka,

Welcome to the Atlassian Community!

I saw that you upgraded your Confluence from Free to Standard. 

With this said, please, raise a support ticket on support.atlassian.com/contact so our Confluence team can check and enable the legacy editor if necessary.

Kind regards,
Angélica

kanata_naka September 13, 2021

Hello @Angélica Luz .

Thank you for your answer, I submitted a support request on the contact form.

https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-1504000

Regards,
Naka Kanata

0 votes
Hana Kučerová
Community Champion
September 4, 2021

Hi @kanata_naka ,

welcome to the Atlassian Community!

I've marked your question, so the Atlassian team can handle this for you.

kanata_naka September 13, 2021

Thank you so much!

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