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Search is not returning file extension results

Ed Zix July 2, 2018

I am trying to search for all file attachments with the extension *.vsdx.  We have 50+ files with that extension but when we execute a search, we only receive 5 files with that result.  I have reindexed but with no success.  We have been able to retrieve pdfs, xlsx, docx with much more success.  

Does anyone else have this issue?

Thank you in advance for your responses.

2 answers

0 votes
Ed Zix July 3, 2018

We are using the default Search functionality.

 

Thank you.

0 votes
cmac
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2018

Hi Ed, 

 

 Are you having issues with the Search / CQL functionality or are you using one of the following macros to list out files?

File list Blueprint

Attachments Macro

Ed Zix July 5, 2018

We are using the default Search functionality.

Ed Zix July 13, 2018

@cmac Do you have an answer for this?  Thanks.

cmac
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2018

Hi Ed,

Do you know what version of Confluence Server you are running?

It may be best to raise a ticket via https://support.atlassian.com/contact/ and our team can help work out why this search isn't returning the results as expected. 

Thanks. 

Ed Zix July 16, 2018

6.9.1

Ed Zix July 16, 2018

I opened a ticket.

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