Site suspended although payment details has been updated

[Vettons Admin]

Hello, i need help to reactivate my site again. I have update my card details but i am still unable to access the suspended site. Please help me as it is very urgent for me to access the site soon. Thank you.

[Alex Koxaras -Relational-]

Hi @Vettons Admin 

My best guess would be to contact atlassian's support https://support.atlassian.com/contact

Best regards,

Alex

[Vettons Admin]

Hi @Alex Koxaras -Relational- 

Thank you for the reply. I have sent the request to their CS but no answer yet. Is there any other way to expedite the request?

Thanks.

[Alex Koxaras -Relational-]

These kind of issues can be resolved only by Atlassian itself and not from within the community.

[Alex Koxaras -Relational-]

Hi @Vettons Admin 

Did Atlassian's support solve your problem? If yes, kindly mark this answer as accepted, to help others in this community.

Thank you!