Site unavailable after crashing during search re-index

[Rob Maher]

Hello,

This morning I tried to restore a space to our confluence installation (Server version 5.25).

The XML file imported successfully and then I started a re-index of the search index. This made it to 72% and then the site when un-responsive before finally becoming unavailable

Our server admin has now tried restarting all the confluence services however the site is still unavailable. 

Has anyone encountered this kind of issue before?

[Nic Brough -Adaptavist-]

Yes, more than once.  What does the log file say is the problem?  (See <confluence home>/logs - there may be more than one file to look at in there)

[Rob Maher]

.

[Rob Maher]

We have resolved now. Thanks for the assistance