Space admin can't add users

whenever a space admin trying to add users in space its prompting for system admin password window, as a result space admin cant ad/remove users

1 answer

1 vote

Hi Ron,

The admin password dialog is expected for space admins, they should be able to just enter their password and then proceed to add users to the permissions page.

To make sure this behavior is still expected, I created a test user (Charlie) on my Confluence 6.8 instance and gave the user space admin permission and no other administrative access. When the user started to add another user to the space permissions this dialog appeared:

Screen Shot 2018-03-27 at 2.20.08 PM.png

After I entered Charlie's password I was able to add the user to the space permissions.

I look forward to hearing if your user can get past the dialog by entering their password as a space admin.

Thanks,
Ann

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Hi Ann

Is there any way to disable password prompt

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Absolutely!

Just uncheck Secure administrator sessions, at Confluence admin console>Security Configuration>Secure Administrator sessions or <Confluence_Base_URL/admin/viewsecurityconfig.action:

Screen Shot 2018-03-27 at 3.55.45 PM.png