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Spaces List macro "page not found" error (cloud)

Laura Rusenstrom
Contributor
June 2, 2021

Hi there, I've added the spaces list macro to a custom homepage for our site and it's not functioning correctly. In the macro's settings I left the "scope" field blank and the width at 100%:

edit macro.jpg

I published the page, and the macro rendered with four available tabs: All, Favourite, Category and New.

All Spaces Default.jpg

 

When a user navigates to the homepage, the default view of this macro is "All", and it correctly lists all spaces the user has permission to view. When I clicked on "Favourites" the other day, I got a "page not found" redirect.

The home page has no restrictions (anyone can view and edit). I tested out the non-"All" tabs again today, and asked several other users (regular users, site administrator and org administrator) to also click on them. No one is able to use these tabs, and we've had the following messages:

1.

Something went wrong.jpg

2.

Page Not Found.jpg

If I go into edit mode on the macro, and I click on any of the non-"All" tabs shown in the preview, I get this error pop-up:

space list macro broken.PNG

The behaviour I expect to see is that clicking on any of the tabs in the spaces list macro will filter the spaces list to show only those types of spaces. Instead, users are either receiving an error pop-up or being redirected to a "page not found" page.

Any suggestions as to what could be causing this issue?

Laura

2 answers

1 accepted

1 vote
Answer accepted
Laura Rusenstrom
Contributor
June 4, 2021

Bug report exists at CONFCLOUD-69134 . This is a known issue, apparently.

Deleted user June 30, 2021

Thank you for posting the link to the defect report! 

Like Laura Rusenstrom likes this
0 votes
Tinker Fadoua
Community Champion
June 2, 2021

@Laura Rusenstrom 

Are you still experiencing a problem with the macro? 

I am sure it must be a glitch.

Let me know so that we can report it to the Atlassian Team.

Best,

Fadoua

Laura Rusenstrom
Contributor
June 2, 2021

Hi @Tinker Fadoua yes, still experiencing this problem. Thanks for assisting, let me know how else I can help!

Tinker Fadoua
Community Champion
June 2, 2021

Please click here then submit a support ticket 

All the best,

Fadoua

Tinker Fadoua
Community Champion
June 2, 2021

Cloud instances are different than server. In server I would have suggested to check the system plugins and logs. Unfortunately not the case with cloud.

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