Suvey and vote macro long loading time

[Christina Haderer]

Hello,

i created a survey in confluence with the survey and vote macro. Does anybody know, how I can reduce the long loading time? When I click on a checkbox it takes about a half minute, that my answer is recorded.

Kind regads,
Christina

[Shannon S]

Hi Christina,

You can use Developer Tools in Chrome or generate a HAR file in order to determine what actions are taking the longest.

Give that a try and let us know if you have any questions.

Kind Regards,
Shannon

[Christina Haderer]

Hi Shannon,

I tried to analyze what action is taking the longest. It's the vote action. I don't know how I can reduce this time, because it's not useful if the survey have a long loading time.

Kind regards,
Christina

[Shannon S]

Hi Christina,

Thank you for that. Exactly which Survey and Vote macro are you referring to? This would be something that the provider may be able to help you with.

Is it this Survey and Vote Macros, by Artemis software? 

Kind Regards,
Shannon

[Christina Haderer]

Hi Shannon,

yes it's the Survey and Vote Macro by Artmes software. I didn't find the support from them, so I was hopeful that anybody from the community has the same issue.

Kind regards,
Christina

[Shannon S]

Hi Christina,

You can always find a vendor's support information from the support tab on their marketplace listing. However, I will go ahead and label this question accordingly so they will be able to find it.

Thank you for your patience!

Kind Regards,
Shannon

[Christina Haderer]

Hi Shannon,

thanks, I found an issue with the same problem on the support site.

Kind regards,
Christina

[Shannon S]

Hi Christina,

Thank you for letting us know. If you're at all able to link that issue here, it will help others experiencing the same issue to track it.

Kind Regards,
Shannon