The calling user does not have permission to view the content

[Levinsam_com]

Hi,

I'm an admin user using my email and a token to connect to Confluence. Everything did work up until two days ago and without any code changes, I started to get an error saying:

The calling user does not have permission to view the content.

Any thoughts on what might be the cause of this error?

- I can read the document I'm trying to update (on the UI) and even I get it through API calls.

- Python - https://atlassian-python-api.readthedocs.io/jira.html

Best,

Sam

[Fabio Racobaldo _Herzum_]

Hi @Levinsam_com ,

welcome to the Atlassian community!

Please could you check if there are some edit restrictions on that page in confluence?

Fabio

[Levinsam_com]

Hi @Fabio Racobaldo _Herzum_, No, there is no restriction. "... who's logged in can view and edit this page."

Also, I can edit the page or write a comment from UI, however, it's not allowed from API calls. And this is for all pages.

I have a free plan. Are there any restrictions on how many calls I can make?

[Fabio Racobaldo _Herzum_]

if it worked until some days ago it is not a limit of your plan. Please could you try to renew your token?

Fabio

[Levinsam_com]

Sure, I did change it and it's still the same. The same token works for Jira API but, not for Confluence. I can neither update a document, nor I can write a comment. However, I can get a list of documents.

[Levinsam_com]

@Fabio Racobaldo _Herzum_ now I'm not able to even get a list of docs from Confluence. Jira API still works.

[Fabio Racobaldo _Herzum_]

it's a strange situation. 

[Levinsam_com]

Sorry, I can get the docs now. Still, no editing or commenting is allowed.

[Deepak Kumar]

Hi @Levinsam_com @Fabio Racobaldo _Herzum_ , I am also facing same, Issue 

Retrying atlassian.confluence.Confluence.get_all_pages_from_space in 2.0 seconds as it raised ApiPermissionError: The calling user does not have permission to view the content.
How can I resolve this as I am using it through python.