Unable to see a description when I hover the mouse over a underlined jargon

[spalekar]

Hello

I have been using confluence pages for a year. I liked its feature where there lies a bluish underline under an acronym or jargon and upon hovering over that or clicking that a description appears. I am not seeing this feature lately. I can see the underline but no description upon clicking that word. Any idea how to fix this.

[Shawn Doyle - ReleaseTEAM]

Hi @spalekar 

I believe this feature is tied to AI, did someone turn off AI for your site? 

I checked a few sites and the jargons I saw with the blue underline all had descriptions, which tells me if it's a cloud bug it hasn't been rolled out to sites I checked.  Doesn't rule out that you are lucky enough to see it before it hits me.

If you have AI enabled and it doesn't come back by waiting a day or so, you can submit a support ticket here:

Atlassian Support

[spalekar]

Hi Shawn, Thank you for writing. 

I am unsure if the AI is disabled. Is there a way I can check and enable the same? 

If you can put in the steps to check here, that would be great. Otherwise, I will raise a support ticket.

[Jim Knepley - ReleaseTEAM]

Hi @spalekar 

Atlassian intelligence requires a premium or enterprise subscription. The administrator can manage settings through the Atlassian Administration page if you have that product tier.

If Atlassian Intelligence is enabled, when editing a page, you can type /ai to open a prompt window.

ref: https://support.atlassian.com/organization-administration/docs/activate-atlassian-intelligence-for-products/