User can't access re restricted pages although permissions are set correctly

[Maureen Savage]

Hi - I have one user who cannot access a groups page although this individual is part of the group and has access to view edit in permissions. When he clicks on the link gets a restricted page message.  Not sure how to resolve. I've added him as an individual user but that did not help either.  

Thanks! Maureen

[Ansar Rezaei]

Check for parent page restriction that if that user has access to it or not.

[Maureen Savage]

Thanks - I also wonder if I need to add the group in the space permissions page so I've done that now.  This topic seems so confusing!

[Ansar Rezaei]

Yes you should did it before, This is the hierarchy of Permission that should be satisfied in order:

Global Permission-> Space Permission -> Page restriction

[Maureen Savage]

Ok - that makes sense!  I will do that from now on...I am highly under qualified...

thanks for the help with this.

[Ansar Rezaei]

No Problem, Feel free to ask any question you have. :)

[Matteo Gubellini _SoftComply_]

Hi, I'm having a similar issue...

Just to clarify: if at a space level I restrict a group to view only, can I allow a user from this group to edit a specific page? It does not seem to be working.