does the user have the "edit page" permission in the space permissions?
Actually it is "add" permission for the space as there is no "edit" permission...which is confusing since it seems "edit" and "add" are the same permissions but with different terminology depending on whether you are in the space permissions or on the page permissions.
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you're right, it is add page permission and it really can be confusing sometimes
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Here we have the edit button , but if we click it we are in edit mode but edit is impossible !!
any clues ?
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I'm having the same issue. I can click on edit of a page without any restrictions but all the options are disabled and I cannot type anything! I'm certain that no one is working on the page, so it's not locked.
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We switch browser to Firefox and it worked ...
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