What is Content Viz?

[Rob Shearer DISH]

Has anyone seen this error and what does it mean?

Invalid license

You have no valid license for Content Viz. Please contact your Confluence administrator for more information.

[Marin Varvodic]

Hi @Rob Shearer DISH

My name is Marin, and I am the CEO of Caelor. We developed the Content Viz app. Is there anything I can do for you? 

[Trudy Claspill]

Hello @Rob Shearer DISH 

Welcome to the Atlassian community!

What were you trying to do when you got that message?

Content Viz is a third party app that can be added to a Confluence Cloud instance. Apparently the administrators of your instance added it to your instance, but have not paid to have a license for it. They will need to pay to get a license for it, or remove it from your instance.

[Rob Shearer DISH]

Thanks @Trudy Claspill ! I think I can disregard this error message and not worry too much about it. It seems to have disappeared now.

[khanson]

How did you get the error message to disappear? I am seeing duplicative error messages of the same type and no way to dismiss the message or get rid of it and it now takes up half the screen on all confluence pages making any use of confluence very difficult. 

[Marin Varvodic]

@khanson do you mind if we jump in a call and solve the problem together. I want to understand why you have error messages? https://calendly.com/marinv/30min

[Marin Varvodic]

@khanson I am the CEO and Product Manager at Caelor.

[Sarah Roth]

Was there any update on this? This is impacting my org as well.

[Marin Varvodic]

Hi Sarah, please tell me how is this affecting your organization. What is your problem?

[Sarah Roth]

Can I put time on your calendar, KHanson actually works at my org as well looks like we're both facing the issue.

It's a duplicate error message that reads:

Invalid license

You have no valid license for Content Viz. Please contact your Confluence administrator for more information.

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As mentioned, this takes up a large portion of the screen. Thanks.

[Marin Varvodic]

https://calendly.com/marinv/30min Let’s solve it tomorrow. I am not in the office now

[Sarah Roth]

Hi Marin, I set up time on your calendly but never received the invite.

Was supposed to be right now. 

Could you follow-up via email at sroth@commonwealthcare.org?