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What is a local user and does it count against your licensed number of users?

EMC November 2, 2018

We have a 10000 Licensed tier, and it shows how many are currently signed up in  

General Configuration > Administration > License Details

That is easy enough to understand, but in 

General Configuration > Administration > System information

There is a category called "Local User", which has a much much higher number. 

So far I cannot find what a local user is considered and why that number would be so much higher than the number of people Licensed. I am guessing that the only one that counts is the Licensed users as far as the limits go?

Can anyone shed some light on what a Local User is?

Thank you!

1 answer

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Answer accepted
Kian Stack Mumo Systems
Community Champion
November 2, 2018

Erica, 

This would just be the number of users in your system. Often times, companies pull in a whole AD, but only license a select number of users. All the users are created are objects within the system, but only some are licensed and can log in. The Licensed number is what cannot exceed the license count. Does that make sense?

Thanks, 

Kian

EMC November 2, 2018

Ohhh, okay, that does make sense. We do have a lot of AD accounts that are not actual people, but more general use emails etc... so those don't need a License for Confluence. So that would explain the number difference. Thank you so much!

Mikael Sandberg
Community Champion
November 2, 2018

As @Kian Stack Mumo Systems mentioned, that number under System Information is just the total number of users that your user directories see. The number of licensed users depends on your Global Permissions settings and the total number of users in the groups that have permission to use Confluence.

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