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Whenever I try to create a page in any space I only get a loading wheel and a new page never loads

Todd Gisby July 27, 2025

On any space within our company Confluence, including my own personal space, if I click Create -> Page, I get the loading wheel forever and no page is ever created. 

I can still edit existing pages. 

I can create a Live Page, but for our existing knowledge base, I want to stick with regular Pages for consistency.

I have tried logging out and logging in again. I have tried removing and re-adding my Confluence permissions.

Other users in my organisation can create pages successfully. It seems to be just me.

 

2 answers

2 accepted

4 votes
Answer accepted
Tinker Fadoua
Community Champion
July 27, 2025

Welcome to the Atlassian Community @Todd Gisby !

Are you seeing this odd behavior on different browsers? Did you try to clear the cache?

Best,

Fadoua

Todd Gisby July 27, 2025

Ah wonderful! Clearing the cache worked.

Thank you for your speedy response, this issue has been bugging me for a week or two.

Like # people like this
Tinker Fadoua
Community Champion
July 27, 2025

My pleasure ☺️

0 votes
Answer accepted
Oleksii Melnyk
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 28, 2025

Whenever such problems occur, I first try to open the page through incognito mode. If everything is ok there, then the problem is with the cache or browser add-ons.

Todd Gisby July 28, 2025

Thanks thats a good tip!

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