Why can my coworker not edit the confluence page even tough I set the restrictions to open.

[Julian Schinke]

I have a problem where a coworker can't edit the page even tough restrictions are set to open or with the person's name as specified editor. Is this some kind of bug?

Does someone know a solution? 

She does not see the editing pen in the top right corner. 

Many thanks for your help. 

[Manoj Gangwar]

Hi @Julian Schinke ,

Please check if there is an restriction inherited from Parent page. Then add the user to parent page restriction access as well.

Please refer to the below links.

Space Permissions- https://confluence.atlassian.com/doc/space-permissions-overview-139521.html

Page Restrictions- https://confluence.atlassian.com/doc/page-restrictions-139414.html

[Abhay Gupta]

👍🏼

[Julian Schinke]

Hi Manoj 

Thank you for your reply. Unfortunately, the user was already added to the parent page. It seems to be an other problem.

[Markus Fredén]

Hi Julian,

I think some more information is needed here.

Is the co-worker able to log in and if so can he/she create a new page?

If not then it might be a case of adding this co-worker to a group that gives application access to Confluence.

Are you using Jira as a user directory? If so then you might need to modify the global permissions there.

Best regards,

Markus